Friday, October 19, 2007

Goodbye Comcast... Hello AT&T U-Verse!

I don't know which made me happier today. Getting the BigTen Network through AT&T's U-Verse, or telling Comcast to take their equipment and shove it.

First the AT&T Installation.

I was told to expect 6-8 hours and that they would arrive between 8-10am to start.

Chad called right at 9am giving me a 30 minute notice. And he arrived right at 9:30. After taking a quick survey of the house and the 3 locations needed, he headed out to the main unit on 14th street to get things started.

At 10:30, Chad was back and began working on the outside box. At 11, he had to call a line technician as my wonderful squirrels had chewed through the phone line.

While waiting for the line tech, Chad installed all the internal Cat5 wiring... very professionally I must add. He finished around 12:30 just as the line tech arrived. Sadly Chad couldn't do anything else until the line tech finished his work. 2 and half hours later, I had a hot line back into my house and Chad finished registering all 3 boxes. Fortunately they now come preloaded with their software, so this process was quick and painless and I was all set a little before 4pm.

If not for the pesky squirrels Chad would have had me set up in about 4 hours.

Next it was off to Comcast to turn in my equipment. What a wonderful thing. You can't tell me the BigTenNetwork fiasco isn't hurting Comcast. I got to their Speedway Office at 4:15 and there were 17 people in line in front of me. Over half of them were turning in their equipment. It was with great joy that when asked why I was discontinuing my service, I was able to say "I switched to AT&T's U-Verse earlier today as they have the Big Ten Network!" Much to my surprise the Comcast Employee said "You aren't alone and I don't blame you. I'm a Purdue fan and I haven't been able to see many of our games this year either."

May AT&T get Fiber into all of your neighborhoods soon as their service really does rock. I already notice a difference on my Internet access. The 6MB download is noticeably faster than Comcast's 1-2MB download speed.

Off to watch the Big Ten Network's Friday Night Lineup.

Big Ten Friday Night Tailgate
Big Ten Extra Points
Big Ten Tonight

Go Hoosiers!

4 comments:

DK said...

That is outstanding. I'm hoping U-Verse gets down here soon. I have Insight for my Internet (they are great) but I'm not looking forward to Comcast taking over in January.

I just got back from a week on the East Coast and got your message late last night. I'll try to give you a call this weekend, unless I see you today at the game?

Anonymous said...

Did you have to buy phone service from AT&T to get U-Verse? We don't have a home phone, and I'd like to not have to add the expense. But I'm definitely fed up w/ Comcast and thinking about making the switch.

Consider this a request for a follow-up review post in a month or so ;)

Steve Straiger said...

No you don't need to get their phone service. I have my cell phone and their TV and Internet.

One week in I still love it. Quality of picture has been outstanding and Internet screams.

I'll keep posting reviews for you John. So far I would give it a big thumbs up.

Anonymous said...

How is the pricing? I know its got to be better than Comcast on Internet